Bicycle scheme’ – Agreement    

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W2WCD refers to Wheels 2 Work County Durham 

Client refers to the person signing the agreement. 

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Purpose of the scheme 

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To provide low-cost transportation for work, apprenticeships or further education.  

The aim of the project is to provide a basic means of transport to people who would struggle without it and do not have the available funds to buy their own bicycle.  

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W2WCD has funding to help a specific number of people, therefore it is not a scheme that can be applied to on multiple occasions. We support people to access their place of employment, education or volunteering by helping them purchase a brand-new bicycle (selected Apollo range only) and accessories, which are delivered to your door. We will not provide the cost of the bicycle we supply as a down payment on a more expensive bicycle. 

 

The Process 

1. A contribution of £20.00 will be paid by you or a third party on your behalf, to W2WCD via bank transfer or the pay now button on the W2WCD website to secure the pedal bike and kit. 

 

1. The scheme only offers – 1 (non-electric) Pedal Bike from the 4 listed on the application form, plus the helmet and accessories (helmet and accessories may vary due to availability and price) 

 

1. When we receive the one-off payment, W2WCD will order the bicycle and kit using the information you provided on your application form.   

 

 

1. We will email you a copy of the order confirmation and then the receipt once we receive it. The order confirmation email will include a tracker link so you can track your order.  Items cannot be changed after Wheels 2 Work has placed the order and it has been confirmed. You will also receive a text from the delivery company on the phone number you provided on your application form. You can change the delivery day however you cannot change the delivery address or pick a time for the delivery, therefore it's important that we have the correct address on your application form 

 

1. You can exchange any item/s that are unsuitable but you will not be able to get a cash refund on any items. Any items returned but not exchanged, the value of the items will be credited back to the gift card on which they were purchased. 

 

 

 

After you collect/ receive the bike 

1. Once you have taken delivery you have confirmed acceptance of the Pedal Bike and it becomes your property therefore the bicycle is not the property or responsibility of W2WCD, and we DO NOT offer any after-sales support including repairs or issues that may arise thereafter. You are responsible for the day-to-day maintenance of the Pedal Bike 

 

2.  The Pedal Bike is not insured by W2WCD therefore It is your sole responsibility to arrange insurance cover for theft, accidental damage and/or personal injury if you wish. We do not recommend any insurance company however we do recommend you take out insurance as bikes damaged due to accidental damaged will not be replaced by the scheme 

 

3. At no point does ‘Wheels 2 Work County Durham’ accept any responsibility or liability for any injury sustained to, or death of, the person named as the client in this agreement as a result of participating in the ‘Pedal bike scheme’. 

 

 

 

Pedal bike scheme agreement – Rider declaration 

 

I understand and agree that as the owner of the bicycle and kit, any items that are received that are faulty or unsuitable are my responsibility and I need to contact Halfords to resolve the issue. 

I understand and agree that should I change my mind after receiving my items that W2WCD can not issue a refund on the £20 one off payment until the bicycle and all kit has been returned by myself to a Halfords store 

I understand and agree that W2WCD can not issue a refund on the £20 one off payment until the bike or kit has been confirmed by Halfords as faulty 

I understand and agree that any faulty items that need to be returned to Halfords are my responsibility and I must arrange myself to return them to my nearest Halfords store for a repair or exchange. 

I understand and agree that any repairs that may arise in the future are not the responsibility of W2WCD and I must contact Halfords to resolve the issue 

 I understand and agree that any bicycle damage caused by riding the bike under the influence of drugs or alcohol, is not the responsibility of W2WCD or Halfords 

I understand and agree that should any issues arise with the delivery of the bike and kit I must contact the delivery company to resolve the issue 

 

 

Data Protection   

   

• W2WCD collects your personal data so we can assess whether you are eligible for the scheme and to ensure that we can contact you in relation to your Pedal Bike agreement. 

• Methods of contact will be by email, telephone and letter. 

• Your personal data will be processed in line with W2WCD procedures and will be stored securely. 

• Your personal data will be kept by W2WCD for 7 years, in line with HMRC guidelines, after which time it will be securely destroyed. 

• The information you provide will be shared statistically by W2WCD with project funders for monitoring and administration purposes. 

   

Our Data Privacy Notice is available to view on our website www.w2wcd.org.uk