Wheels 2 Work County Durham Moped Loan Contract

For the purpose of this contract: 

‘Rider’ refers to the named person that is to use the moped. 

‘Wheels 2 Work County Durham’ (also ‘W2W County Durham’) is the lender. 

‘Wheels 2 Work Charitable Incorporated Organisation (CIO)’ is the host organisation for Wheels 2 Work County Durham. 





  1. The prime use of the moped will be to access apprenticeships, employment or further education as specified in the application.   


  1. The rider must hold a valid driving licence, either full or provisional, a copy of which must be sent to W2W who will run a DVLA licence information check.  


  1. Proof of employment or apprenticeship must be provided in writing from the employer or trainer, giving start and end dates of employment ,apprenticeship or further education. 


  1. W2W County Durham staff must be informed of any changes in circumstances which may affect the rider’s eligibility to continue with the loan of the moped, e.g. change of address or phone number, change in employment/training or change in health.  


  1. The period of loan will only commence upon satisfactory completion of the CBT (Compulsory Basic Training) and CBT Plus.  The rider must supply a copy/scan/photo of the CBT certificate to W2W County Durham. 


  1. The rider is responsible for booking and attending their CBT and CBT Plus; 


  1. If the rider fails to attend their CBT or CBT+ without giving 48 hours notice to the motorcycle trainer, they will be charged a £40 ‘No Show’ fee. This will be deducted from the rider’s Up Front Fee. 

  1. Unless extenuating circumstances prevail, failure to complete the training by leaving the training area before training is finished, will mean the rider will have to pay for any further training themselves. The motorcycle trainer is under no obligation to take the rider back again. 

  1. Failure to pass the CBT will result in the rider having to pay the cost of the CBT training. This will be deducted from the rider’s Up Front Fee  

  1. If a rider fails his/her CBT but still wishes to attend further CBT training, he/she will be required to pay the cost of the training themselves. 

  1. If it has been agreed with W2W staff that a client will install a ground anchor after completion of their CBT, failure to provide photographs of the installed ground anchor will result in cancellation of the CBT+, plus loss of up-front fee 






  1. The moped remains the property of Wheels 2 Work County Durham CIO.  W2W County Durham retains the right to withdraw the loan of its moped at any time. 


  1. The loan facility is for a six month period and commences once the rider collects  the moped.  It may be possible for the rider to extend their loan if they have followed all W2W procedures and is dependent on moped availability. Any extension to the initial 6 month loan will be at the discretion of the W2W Manager and subject to a £5 per week price increase. At the end of the loan the rider must return the moped to the bike shop that supplied the moped in the same condition in which it was received, (normal wear and tear will be taken into consideration). 


  1. The moped will be taxed and insured by W2W County Durham.  The insurance will be for the vehicle only.  The rider is not insured for any personal loss or injury, nor will they have any ‘No Claims’ entitlement after they have finished their loan with W2W. Personal injury cover is the responsibility of the rider to arrange if they wish. 


  1. All services, maintenance and repairs to the moped must be carried out by W2W’s approved motorcycle dealer, Ace Motorcycles.  Modifications or repairs must not be carried out by the rider. 


  1. The rider is responsible for the day-to-day maintenance of the moped which must be kept clean and in a roadworthy condition.  The rider must carry out regular moped safety checks including oil level, tyre pressure and lights, as listed in the Welcome Pack.  Oil needs checking weekly and must be taken to Ace motorcycles to be topped up when needed. 


  1. The rider is responsible for ensuring the moped is serviced every 3000 km for Sym Jet mopeds and 4000 miles for  Honda Vision mopeds. It is the rider’s responsibility to arrange with the motorcycle dealer for services to be carried out. Failure to book the moped in for services will result in the rider being removed from the W2W scheme. 


  1. Any faults must be reported to the W2W County Durham office as soon as possible using one of the following methods 0191 303 8442 / 07566 068 668 / 07472 688 884 / 0759 727 8208 and to the dealer who supplied the moped.  If the moped is faulty the rider must not ride it until it has been checked by the motorcycle dealer.  


  1. Any accident or damage to the moped must be reported immediately to W2W County Durham using one of the following methods 0191 303 8442 / 07566 068 668 / 07472 688 884 / 0759 727 8208. If the rider is involved in an accident, or damage has occurred to the moped, the moped must be checked by Ace Motorcycles. 


  1. Riders MUST follow W2W procedures in the event of an accident. (All procedures are provided in the Welcome Pack). It is the rider’s responsibility to read and understand the procedures for reporting accidents. Riders must, if they are able, exchange Wheels 2 Works  contact details with a third party, if involved. The rider should not provide any of their own personal information such as phone number  or address; the rider should  refer the third party  onto the W2W Office. Riders must take photographs if possible, of the scene and the vehicle(s) plus details of any witnesses. Riders must not admit liability. W2W will investigate all accidents through the appropriate channels. 



  1. Riders will be issued with a 24 hour breakdown recovery card which they must keep with the moped at all times. In the event of a road traffic accident where emergency services are involved, the Rider must, if possible, inform the police that the registered owner of the bike is W2W and ask them to contact W2W to arrange recovery. If the moped is causing an obstruction or hazard the police may decide to recover the vehicle themselves. The Rider is responsible for making sure the moped will be removed from the scene and not abandoned, otherwise the rider may be held liable. 


  1. If the moped is returned to the dealership for repairs due to misuse or accidents that Wheels 2 Work has not been made aware of, then the moped will be confiscated and the rider invoiced for the cost of repairs.  


  1. Damage – each time a moped is damaged during a loan period, the rider will be liable to pay up to a maximum of £250 in damage repair costs per incident.  


  1. Theft – the rider of a stolen moped which has been securely locked to an immoveable object will be liable for an excess payment of £250 per bike. In the event that a moped is stolen which has not been securely locked to an immoveable object. the rider may be liable for the full replacement cost of the moped (approx. £1700) as W2W will not be able to claim on the insurance. 



  1. The moped will be checked for damages prior to being loaned out by Ace Motorcycles.  The rider must also sign off any previous damages to avoid being charged for them later.   


  1. The rider will pay either 

£ 30 per week  

£120 every 4 Weeks 

£130 calendar monthly (example 25th of each month) 


   Any extension period after 6 months 

     £ 35 per week 

     £140 every 4 weeks 

     £152 calendar monthly (example 25th of each month) 


for a 125cc,110 cc, or 50cc moped by Standing Order. The first 4 weeks will be paid in advance before the rider can book their CBT and CBT+ . Failure to make regular payments  without a reasonable explanation or contact with W2W will result in the moped being confiscated and the rider removed from the scheme. 


  1. The rider must comply with any confiscation letters sent to them.  The moped must be returned to the scheme or a County Court Judgement Order will be issued.  This will request all of the unpaid loan payments and the full value of the moped and will result in court action if ignored. 


  1. Any parking fines or other road traffic offences are the responsibility of the rider, a failure to pay these will result in the moped being confiscated. 


  1. The rider (client) hereby consents for the vehicle to be tracked by the lender (Wheels 2 Work) in the event that the lender has cause for concern regarding the use of the vehicle or to aid in the recovery of vehicles that are stolen, missing or otherwise unaccounted for. 






  1. Lock, safety helmet, gloves, jacket and high-visibility vest will be provided by Wheels 2 Work and the rider must wear these at all times when riding the moped.  The wearing of additional protective clothing is the responsibility of the rider. 


  1. The rider must comply with the law and the rules of the Highway Code at all times.  


  1. The rider must not ride the moped under the influence of alcohol or any other drug which may affect the rider’s ability to ride safely. 


  1. The rider must return both locks and keys along with the moped at the end of his/her  loan. Failure to return the lock and keys will mean the rider will be required to pay W2W the replacement cost (from £15 upwards). 


  1. The rider must not lend the moped to anyone else.  


  1. The moped must not be used to carry passengers at any time. 


  1. The moped must not be used to ride off-road at any time. 


  1. At no point does Wheels 2 Work CIO accept any responsibility or liability for any injury sustained to, or death of, the person named as the rider in this contract as a result of participating in Wheels 2 Work County Durham. 





I have read and fully understand the terms and conditions set out in this loan contract.  I agree to abide by these terms and realise that failure to do so will result in the moped being confiscated. I agree that failure to inform Wheels 2 Work County Durham of any change in circumstance relating to the terms of the contract – including criminal convictions – will also result in confiscation of the moped.  I accept and understand the risks involved in riding a two-wheeled vehicle.  


Please print name: 


Signed:                                  Date 




PARENT/GUARDIAN (for clients under 18 years old) 


I agree to       participating in W2W County Durham, and will endeavour to ensure that he/she complies with the Loan Contract; failure to do so will result in the moped being confiscated.  I understand that a £250 excess per incident must be paid in the event of damage, theft or an insurance claim in relation to the loan of the moped.  I accept and understand the terms and conditions and the risks involved in riding a two-wheeled vehicle. 

Please print name:  


Signed:   Date: 


Contact Tel No:  



Contract read through with Wheels 2 Work member of staff.  


Signed W2W staff:  


Client Name:  



Signed client:   





3.  Data Protection and Rider Declaration 


RIDER DECLARATION  (for insurance purposes):  


  • I declare that I have not been involved in a motor vehicle accident in the last 3 years,    

  • I have never been convicted of any motoring offences, and do not have a prosecution pending.  

  • I do not suffer from any physical or mental illness or incapacity that impacts my ability to ride safely, or would invalidate my insurance policy.  

  • I have never been refused insurance or had special terms imposed.  



Signed   Date:  



If you are unsure or unable to sign that this declaration is true to the best of your knowledge please contact Wheels 2 Work. 


Data Protection and Photo Consent:   


  • Wheels 2 Work County Durham collects your personal data so we can assess whether you are eligible for the scheme and to ensure that we can contact you in relation to your moped loan. 

  • We will contact you by email (if an email address is supplied), by telephone, letter and via social media. 

  • Your data will be processed in line with W2W procedures and will be stored securely by us while you are participating in the scheme. 

  • Your personal data will be kept by W2W for 7 years, in line with HMRC guidelines, after which time it will be securely destroyed. 

  • The information you provide will be used by Wheels 2 Work County Durham.  We are obliged to share this information with the project funders for monitoring and administration purposes, and with the scheme’s approved motorcycle dealer. 


Our Data Privacy Notice is available to view on our website www.w2wcd.org.uk  

Wheels 2 Work County Durham would like to feature its clients within the project’s promotional work.  The images and information that we gather may be used with press releases in W2W County Durham publications such as leaflets and presentations, and on occasion by partner organisations (such as funders).   

To comply with the Data Protection Act 1998, we need your permission before we take any photographs, and we would also like to know if you are happy to help us with further research for the project.  Please answer the questions and sign and date the form where shown. 


Please tick if you are willing to participate in any of the following: 

Have your photograph taken 


A face-to-face or telephone interview with project staff or funders. 


Use your ‘story’ as an example of how the project has helped people  


I grant permission for photographs or quotations to be used for:   


Press releases (which may go into local media) 


W2W County Durham publications (e.g. newsletters, reports, leaflets) 


W2W Website and W2W Social Media. 


Funders & external agencies for the purpose of case studies and monitoring reports 


On occasion we share information with other partner organisations (e.g. other Wheels 2 Work schemes in the country) for reporting and sharing best practice models.  Please tick this box if you are happy for this information to be shared.    




From time-to-time clients are approached to take part in surveys by mail, email or phone. These surveys are aimed at enabling the performance of W2W County Durham and its partners to monitor performance, improve quality and plan future provision.  Please tick here if you are happy to be contacted by W2W County Durham or its partners in respect of surveys and research. 



W2W County Durham and its partners may wish to contact you from time to time about other services relevant to you.  Please tick this box if you would like to be contacted about these other services. 



At no time will your personal information be passed to organisations for commercial or sales purposes.  


I have read and understood the conditions of use of the information I provide and I consent to the information and photographs being used as indicated.  I understand that I reserve the right to withdraw this consent at any time.   


Signed  Date  



Parent/Guardian (for clients under 18 years old)   


I give permission for ………………………………………………….. to participate in interviews, and/or photographs, for Wheels 2 Work County Durham.    



Signed  Date 



Wheels 2 Work, Bullion Hall, South Approach,  Chester-Le-Street, County Durham,     DH2 2DW   

Tel:   0191 303 8442 / / 07566 068 668 / 07472 688 884 / 0759 727 8208 Email:  info@w2wcd.org.uk    

Website:  www.w2wcd.org.uk