
Scooter hire and Bicycle scheme
For County Durham residents who find accessing available transport a real struggle

We are a charity that offers personal transport to people who find it difficult to get to, or sustain, employment, volunteering or further education opportunities because of a lack of available transport options.
Our Scooter and Bicycle services are for County Durham residents (pay their Council Tax to Durham County Council) or anyone who has a DH postcode.
If your Council Tax is paid to a different Local Authority area and you do not have a DH postcode, you will need to look for a similar service there.
Applying for a Bicycle
To start the wheels in motion we will need a completed application form from you. Please read the information included on this website carefully before doing this including the Bicycle agreement, Am I eligible section and the FAQ's page
Complete the online application form by clicking here. Once finished you will be emailed a copy if you include an email address. When we have assessed your application, you will be informed whether you are eligible or not and whether we have a scooter available for you. If the answer is yes you will be emailed a copy of the contract to read and sign.
If you have problems filling in your application, please call W2W on 01913038442 and we will happily complete an application with you over the telephone.
**Please note applications submitted after 12pm Friday will be processed on the following Monday
What information will I need?
To complete the online application form please make sure that you have ready:
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A name, address and contact details (telephone and email) for your employer or learning/apprenticeship provider/ Volunteer job.
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Details of your employment, apprenticeship or further education course including usual start/end times, hours worked/attended per week, hourly pay rate and type of contract (full/part time/zero hours) if applicable.
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Written proof of your employment/apprenticeship or further education
If you have this information to hand it should take you 10-15 minutes to complete the online form.